crisis communication
Crisis communication refers to the process of effectively communicating with stakeholders, media, and the public during a crisis or emergency situation in order to manage and mitigate potential damages to an organization's reputation, maintain trust, and provide necessary information.
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Related Concepts (3)
Similar Concepts
- chaotic communication
- communication management
- crisis coordination
- crisis counseling
- crisis leadership
- crisis management
- crisis management and incident response
- crisis response planning
- environmental risk communication
- leadership communication
- mass communication
- media relations
- public safety communication
- safety communication
- stakeholder communication