remote support
Remote support is the practice of providing assistance and troubleshooting to users or clients from a remote location, typically using software tools or technologies like screen sharing, remote desktop control, and chat platforms. It allows for quick and efficient problem-solving without the need for physical presence, saving time and resources for both parties involved.
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Related Concepts (1)
Similar Concepts
- remote access
- remote access software
- remote administration
- remote collaboration
- remote debugging
- remote desktop
- remote device management
- remote monitoring
- remote monitoring and control
- remote server management
- remote software installation
- remote software updates
- remote system monitoring
- remote troubleshooting
- remote work