after-sales service
After-sales service refers to the assistance provided by a company to customers after they have made a purchase, including support, maintenance, repair, and addressing any concerns or issues.
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Related Concepts (1)
Similar Concepts
- customer satisfaction
- customer service
- customer service automation
- customer service levels
- customer service outsourcing
- customer service skills
- customer service training
- product maintenance
- product-service systems
- public service outsourcing
- sales performance
- service
- service detection
- supplier development
- system maintenance