customer satisfaction
Customer satisfaction refers to the level of contentment or fulfillment experienced by customers after utilizing a product or service, indicating how effectively their expectations and needs were met.
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Related Concepts (3)
Similar Concepts
- customer engagement
- customer feedback
- customer focus
- customer satisfaction metrics
- customer service
- customer service levels
- employee engagement and satisfaction
- employee satisfaction
- fulfillment and satisfaction
- inner satisfaction
- job satisfaction
- life satisfaction
- satisfaction
- stakeholder satisfaction
- user satisfaction