communication and negotiation
Communication refers to the exchange of information, ideas, and thoughts between individuals or groups through various mediums such as speaking, writing, or non-verbal signals. It involves sending, receiving, and understanding messages to establish effective connections and transmit meaning. Negotiation, on the other hand, is a process where two or more parties engage in discussions and decision-making to reach a mutually beneficial agreement or resolution. It typically involves the exchange of proposals, compromises, and concessions while considering differing interests and finding common ground. Effective negotiation requires active listening, persuasive communication, and the ability to understand and manage conflicting priorities.
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