customer focus
Customer focus refers to an organization's commitment to understanding and meeting the needs and expectations of its customers by putting them at the center of all business efforts and delivering exceptional value and satisfaction.
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Related Concepts (1)
Similar Concepts
- attentional focus
- consumer behavior
- consumer preferences and concerns
- customer engagement
- customer feedback
- customer retention
- customer satisfaction
- customer segmentation
- customer service
- customer service skills
- customer-centric approach
- focus
- focus and attention
- focus and concentration
- user satisfaction