customer-centric divisions
Customer-centric divisions are organizational units within a company designed to prioritize and focus on meeting and exceeding customer needs, expectations, and preferences. They aim to ensure that every aspect of the division's operations, strategies, and decisions are driven by the goal of delivering value and enhancing customer satisfaction.
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Related Concepts (1)
Similar Concepts
- business units
- competency-based divisions
- customer departmentalization
- customer focus
- customer segmentation
- customer service outsourcing
- customer-centric approach
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- functional departments
- geographic divisions
- multi-divisional corporations
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